Help and support
मदद और सहायता
Report a scam, tell us about a wrong verdict, delete your data, or get in touch.
Lost money to a scam? Call 1930 nowपैसे गए हैं? अभी 1930 पर कॉल करें
1930 is India’s national cyber crime helpline. The sooner you report, the better the chance that the money can be held. Keep the transaction ID, the link and any screenshots ready, and tell your bank too.
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How to report a scamधोखाधड़ी की शिकायत कैसे करें
- Lost money: call 1930 and your bank straight away.
- Any cyber crime: file a complaint on the National Cyber Crime Reporting Portal, cybercrime.gov.in.
- Scam call, SMS or WhatsApp message: report it on Sanchar Saathi using Chakshu, the option for suspected fraud calls and messages.
- Block the sender: in your messages app, long-press the message and choose block and report spam.
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Report a wrong verdictग़लत नतीजे की जानकारी दें
A safe site marked Dangerous, or a scam marked Safe? Email support@anvillabs.app with:
- the link you checked,
- the verdict and score you saw,
- the date and time of the check (a screenshot helps).
Please never send passwords, OTPs or bank details. If a threat list such as Google Web Risk names your own site by mistake, ask that service for a review too; we cannot remove another service’s listing.
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Delete your dataअपना डेटा मिटाएँ
- In the app: Settings → Privacy → Clear my data on the server deletes everything our server holds for your install, straight away.
- On your phone: uninstall Surfwise (on Android you can also clear its storage in the phone’s Settings → Apps → Surfwise). History, bookmarks, downloads and settings go with it.
- By email: write to support@anvillabs.app with any question about your data. We hold no name or email address, so we cannot find your rows from an email; the in-app button is the way to delete them.
Our server also deletes what it holds on a fixed schedule. The privacy policy lists how long each item is kept.
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Contact usसंपर्क करें
Surfwise Browser is made by Anvil Digital Labs. You can write in English or Hindi.
Surfwise cannot recover lost money or take a website down. For that, contact 1930, your bank or cybercrime.gov.in.
Common questions
आम सवाल
“Open in Surfwise” asks which app to use“Surfwise में खोलें” पर ऐप चुनने को कहा जाता है
Android asks because Surfwise is a browser too. Pick Surfwise and tap Always, or set Surfwise as your default browser, and it will not ask again.
A check says it “could not be completed”जाँच “पूरी नहीं हो सकी” दिखा रही है
One of the services did not answer in time. The other results in the report still stand. Try Check again a little later.
A link from a friend says “Be careful”दोस्त के भेजे लिंक पर “सावधान रहें” लिखा है
The verdict is about the link, not the person who sent it. Accounts get hacked and forward scam links without the owner knowing. Read the warning signs in the report before you go on.
Can I remove ads? How do I report a bad ad?क्या विज्ञापन हटाए जा सकते हैं? ख़राब विज्ञापन की शिकायत कैसे करें?
Ads pay for the free app, and they never appear on web pages or in private tabs. Surfwise Plus, an optional subscription (through the App Store on iPhone and iPad, through Google Play on Android), removes Surfwise’s own ads (checks of our partners’ short links still show their ads, marked “Sponsored”). To report a bad ad, open Settings → Ads → Report an ad in the app. It sends us where you saw the ad, the ad network, the reason and your note.
Does Surfwise work on iPhone?क्या Surfwise iPhone पर चलता है?
Yes. Surfwise works on iPhone and iPad as well as on Android phones, with the same link checks. A few Android extras (the ad blocker, user scripts and the developer tools) are not in the iPhone and iPad app. To cancel Plus on iPhone or iPad, open Settings → your name → Subscriptions. The website does not check links itself.